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Vertex Automations

FAQ

Frequently asked questions.

Can't find an answer? Tap WhatsApp at the bottom of the page.

Billing

How do you accept payment?
EcoCash, OneMoney, Visa/Mastercard, and bank transfer for Zimbabwe. Stripe for international clients.
Are prices in USD?
Yes. All pricing is in USD. Local currency conversions are handled at point of payment.

General

How long does a website take to build?
Most websites are live within 7–14 days. Automation systems take 2–3 additional days to configure and test.
Do you work with clients outside Zimbabwe?
Yes. We have served clients across Zimbabwe, South Africa, the UK, and beyond. Our work is designed for any market.
What do I need to bring to start?
A 30-minute call and a rough idea of what you want to achieve. We handle strategy, copywriting guidance, design, build, and launch.
Can I update the site myself after launch?
Yes. Every site we build comes with an admin panel and we train you on basic updates. Our care plan covers more complex changes.

SocialBot

What platforms does SocialBot support?
Facebook, Instagram, X, TikTok, and LinkedIn from a single dashboard.
Can SocialBot write my captions?
Yes. The AI caption generator drafts captions tailored to your brand voice. You can edit before publishing.

WhaBot

What does WhaBot do?
WhaBot is your 24/7 WhatsApp assistant. It answers customer questions, takes bookings, sends quotes, handles polls and broadcasts, and hands over to a human when needed.
Do I need a separate WhatsApp number?
Yes — WhaBot runs on a dedicated WhatsApp Business number we help you set up.
How long does setup take?
Most clients are live within 48 hours of signup.
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